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| All in all, there ease of use is astounding. There support team amazes me with how fast they respond and how the handle the situation. They make it so easy even my 90 year old grandma could set up a site in less than a half hour. As far as uptime goes... 100% uptime! I'm now generating traffic due to the uptime and all my visitors are able to view my site 100% of the time instead of the 60% I use to be getting. |
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ProActive Server Management
 X9 provides a full in house Dedicated Server management service. Servers require constant maintenance and monitoring to ensure that they are running properly. Kernels, PHP updates, Perl, security patches, mysql, control panels and other applications need to be constantly updated, lest you be the victim of the next internet worm, virus or zero-day exploit.
X9 offers a one size fits all model that includes server management, hardening, and optimization. Maximize your return on your dedicated server and get your servers looked after by network professionals.
Our Server Management Guarantee
X9 Web Hosting offers a guaranteed response time of 3 hours and an average response time of 25 minutes. Server Setups are guaranteed to be completed within 24 hours and we guarantee a 10 minute reaction time to our 5 minute monitoring service. X9 provides peace of mind that your servers will be up at all times without any action on your part. We promise to always provide caring customer support and to handle all situations as if they existed on our own personal servers.
Why choose X9's Proactive Server Management?
- Team of System Administrators available to you 24x7.
- Eliminate the leading cause of client headaches - a poorly maintained server.
- Well maintained servers lead to less server issues.
- Unhardened, out of date software leads to exploited and compromised servers.
- Proactive service guarantees constantly updated system software.
- Optimized software results in faster connections, page loads, and queries.
- Stress-Free, Worry-Free 24x7 Monitoring Guarantees maximum server uptime.
- Well maintained servers lead to less server problems.
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X9 24x7 Proactive Management w/ Compromise-Protection Guarantee - $50 setup and $75/month*
- 24x7 Monitoring Included
- 5 Minute Interval Monitoring, 10 Minute Reaction Guarantee
- FREE Essential Server Setup
- Unlimited Server Administration time
- Weekly System Health Checkups
- Weekly Security Audit
- Server-required 3rd Party Software Installations (ImageMagick, Fantastico, Ruby on Rails, GD Library, etc)
- Installation of various server components (PHP recompiles, Perl Modules, etc)
- 25 Minute Average Response Times
- 3 Hour Response Time Guarantee
- Unlimited Trouble Tickets
- Operating System package updates
- Constant Security Patching & Software Updates
- Custom-Tailored Backup Scripts
- Backend Server Upgrades - Kernel, PHP, Apache, MySQL, etc
* Proactive Setup Service is available for X9 dedicated server customers only |
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