|
|
 |
| |
 I have only started moving sites to x9 hosting having been with another provider for a number of years. What I like is that the support is very good and the accounts are very flexible. With my other supplier, although being very good, there is a cap on the amount of space or bandwidth you can give one site which at the present does not support my needs. I am very happy with the level of service I am currently receiving.
|
Geoff Duke
www.ghostexplorers.com |
|
|
 |
|
 |
 |
| |
Any time you have any questions, comments or suggestions
you can contact us at anytime! Our team of dedicated
and professional staff strive to answer customer requests
as quickly as possible. We have a record response time.
Most questions are responded to within one business
day.
|
Web/Email |
|
General, Sales Questions:
Fill Out Contact
Form |
If
you have any questions before signing up, you can
reach us here. |
Billing & Accounts:
Open a Billing
Ticket
(client use only) |
Enable/Disable
SSH, Billing Issues, Plan Upgrades, Purchase Add-ons,
Suspension Notices, Domain Name Issues, Account
Login Problems. |
Support & Technical Issues:
Open a Support
Ticket
(client use only) |
Alert
Site down, broken CGI scripts, Network Issues, FTP/uploading
problems, control panel issues. |
| Go to
HelpDesk (Open & Track Tickets) |
|
| Phone Support |
|
International Phone Support: (866)
565-3025 |
Call and leave a voicemail message. The message will be sent directly to our support technicians. Please make sure you submit a trouble ticket first so our technicians can contact you via the ticket.
|
|
| Live Messenger Chat |
|
| Windows Live Messenger |
technicalsupport@x9hosting.com |
 |
| AIM/AOL Instant Messenger |
x9technicalsupport |
 |
| Yahoo! Instant Messenger |
x9_technicalsupport@yahoo.com |
 |
| X9 Web Hosting Locations |
|
United
States
|
|
 Washington,
United States
|
Address:
X9 Web Hosting
981 East Birch Ave
Colville, WA 99114
USA |
General:
866-565-3025 (voicebox)
|
Support:
Customer
Support Center
24 hours a day, 7 days a week |
|
|
|
 |
|
|
Toll Free Number: 
